FAQ – Answers to Frequently Asked Questions

Can I shop online?

Yes! To shop online, please visit our dedicated e-store chain.com.au.

What is your minimum order?

Depending on the product you can order 1 unit, or as in the instance of chain, as little as 1 metre. Of course, if you are looking to bulk buy or supplies for your own retail sales, we can assist with that too.

Do you deliver?

Yes, Abacon Products offers delivery throughout Australia.

What areas do you deliver to?

  • Melbourne and across Victoria (Vic)
  • Sydney and across New South Wales (NSW)
  • Canberra and across (ACT)
  • Brisbane and across Queensland (QLD)
  • Adelaide and across South Australia (SA)
  • Perth and across Western Australia (WA)

Enter in your postal address upon quote request and we can confirm delivery to your area.

I can’t find what I’m looking for! Help?

Please contact us via phone 03 9331 5544 or email to discuss your product requirements.
If we don’t have what you’re after, in some cases we can source it for you.

Freight costs?

Freight cost is determined by distance, size and weight. Items will be shipped after full payment has been confirmed. (Subject to stock availability). We will give you a competitive quote prior.

Can I collect an item?

Call (+61 3 9331 5544) to confirm your required product is in stock, then collection can be made at 6 Lemmon Ave, East Keilor between 9am and 5pm Monday to Friday (excluding Victorian Public Holidays).

How can I pay?

Credit Card (All major cards accepted)
Cheque – Payable to “Abacon Products Pty Ltd”
Money Order
Direct Deposit
Full payment is required to confirm your order.

Can I buy from you if I’m not a business?

Yes, we sell to the general public and commercial buyers.

Can I buy and pay directly online?

You can purchase selected products from our e-commerce store at Chain.com.au

How can I submit a review?

Click here to review us on Google

What languages do you speak?

We speak both English and German.

What is your ABN?

Abacon Products Pty Ltd ABN 80907 680 266.

Do you sell other products?

Yes, visit our other web sites AbaconREO for a range of concrete reinforcing and general building products.

Are you an Australian owned business?

Yes, we are a family owned and operated business with a focus on quality service and products at competitive products. The business has been in the family for three generations. Find out more.

I have more questions…

If you have any other questions, please contact us direct.